Questions, account help, or just need a real person? We’re here for you.
Call us
855-955-2965
Monday – Friday | 8 a.m.–8 p.m. ET
Best for time-sensitive questions or account support.
email us
Please don’t include sensitive information like account numbers or Social Security numbers.
Coming soon
Credit card support
For credit card activation, fraud claims, or card-specific actions.
xxx.xxx.xxxx
Automated support for fast card activation and fraud reporting. For general credit card questions, AlumniFi Member Support can still help.
student loan support
Student loans are managed separately from AlumniFi accounts.
Manage your loan here or call 800-645-8070
Monday–Friday | 8 a.m.–6 p.m. ET
AlumniFi Member Support cannot access or manage student loan accounts.
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